Shipping Policy

Effective Date: 1 December 2024

At The Pool Squad, we strive to deliver your orders promptly and securely. Please review the details of our shipping policy below.

1. Shipping Areas

We currently ship to addresses within the United Kingdom only.

2. Estimated Dispatch Times

  • Orders are typically dispatched within 5–7 working days after payment is processed.
  • Dispatch times may vary during peak periods or due to stock availability.

3. Delivery Method

  • We use approved courier services to ensure safe and reliable delivery of your orders.

4. Tracking Information

For tracking details or updates regarding your order, please contact us at info@thepoolsquad.co.uk.

5. Unforeseen Delays

While we aim for timely delivery, The Pool Squad is not responsible for delays caused by:

  • Adverse weather conditions.
  • Courier service issues.
  • Other unforeseen circumstances beyond our control.

6. Contact Us

If you have any questions or concerns about your shipment, please reach out to us: